National Day of PRC: Important Holiday Notice from YADA.
Dear Valued Customer: Important Holiday Notice from YADA
Thank you for your trust and unwavering support towards us at YADA. As we approach the National Day holiday, we would like to inform you about our holiday schedule and the arrangements we have made to ensure your experience remains seamless during this time.
Holiday Schedule
We will observe a 7-day holiday from October 1, 2024, to October 7, 2024. Normal operations will resume on October 8, 2024. We appreciate your understanding as we take this time to celebrate.
Service Suspension Notice
During the holiday period, we will temporarily suspend normal manual services. While our website will remain operational, you may experience some inconvenience due to the limited availability of our customer service channels. We sincerely apologize for any disruption this may cause.
What to Expect:
Customer Service Hotline: Our customer service hotline will be available but may experience delays in response times. We recommend reaching out via our online support channels for quicker assistance.
Online Support: While our online support will be operational, please allow extra time for responses during this holiday period.
Inconvenience Management: We understand that service interruptions can be frustrating, and we are committed to minimizing any inconveniences during this time.
Website Accessibility
We are pleased to inform you that during the holiday period, our website will remain fully accessible. You can continue to browse our products, access your account, and send us messages without any interruptions.
Key Features Available:
Product Information: All product details, specifications, and pricing will be available for your reference.
Account Access: You can log into your account to view your orders, manage subscriptions, and update your personal information.
Message Board: Our website’s message board will be active, allowing you to leave inquiries that we will address promptly upon our return.
Handling Urgent Affairs
If you encounter any urgent matters that require immediate attention during the holiday, please do not hesitate to contact us at 13940902428. Our team is committed to providing timely assistance for urgent issues, and we will do our utmost to respond as quickly as possible.
Emergency Contact Information:
Phone Number: 13940902428
Availability: We will monitor this line periodically to assist with urgent inquiries.
Resuming Normal Services
We want to assure you that all normal services will be fully restored on October 8, 2024. Our team will be ready to assist you with any inquiries or support you may need upon our return.
Post-Holiday Support:
Timely Updates: Following the holiday, you can expect timely responses and support as we return to our regular operations.
Customer Satisfaction: At YADA, we are dedicated to ensuring your satisfaction and are eager to continue providing you with the exceptional service you deserve.
A Heartfelt Thank You
We sincerely appreciate your understanding and support during this holiday period. Your trust in YADA motivates us to continually improve our services and offerings.
Our Commitment:
Quality Service: We are committed to delivering quality service that meets and exceeds your expectations.
Customer-Centric Approach: Your needs are our priority, and we will always strive to enhance your experience with us.
Wishing You a Joyous National Day
As we celebrate the National Day, we wish you and your loved ones a joyful and fulfilling holiday. Your support means the world to us, and we look forward to serving you better upon our return.
Thank you once again for choosing YADA. We are excited to continue our journey together and are here to support you every step of the way.
In conclusion, we hope this notice provides you with all the necessary information regarding our holiday schedule and service arrangements. We value your loyalty and look forward to reconnecting on October 8, 2024! Enjoy your National Day celebrations!