Can I get a free sample before ordering?
Absolutely! We understand the importance of physically examining our products before making a purchase, that's why we offer free samples to potential customers. These samples allow you to assess the quality, texture, and appearance of our wood products firsthand.
To request a free sample, please contact our customer service team at wood@chinawood.com, providing details about the specific products you are interested in. Once your request is received, we will promptly prepare your sample for shipping.
Please note that the sample itself is complimentary, the freight cost associated with shipping the sample to you will be collected upon delivery. This means that you will only need to cover the cost of transportation, without any additional charges for the sample itself.
We strive to streamline the sampling process, aiming to minimize both cost and time for our clients. Additionally, should you decide to place an order after receiving and reviewing the sample, we can discuss options for potentially offsetting the freight cost against your future order.
Our dedicated team is committed to assisting you every step of the way and ensuring that you have all the information needed to make an informed decision. Should you have any more questions or require further clarification, do not hesitate to contact us.
We look forward to providing you free samples and the opportunity to experience the superior quality of our products.